Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with VYORA. We are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Canada: 6–12 business days
- United Kingdom: 5–10 business days
- Europe: 5–10 business days
- Australia & New Zealand: 7–14 business days
- Rest of the World: 7–15 business days
Please note that these are estimated delivery times and may vary depending on your location, customs processing, and the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
We occasionally offer free shipping promotions, which will be clearly displayed on our website.
Tracking Your Order
Once your order has been shipped, you’ll receive a tracking number by email.
Please allow up to 48 hours for tracking information to become active.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities.
These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.
Shipping Delays
While we strive to deliver every order on time, delays may occur due to:
- Customs inspections
- Severe weather
- High shipping volumes
- Carrier delays
- Other circumstances beyond our control
We appreciate your patience if this happens.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
VYORA is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at:
support@vyora.com
Include:
- Your order number
- Photos (if applicable)
- A description of the issue
We’ll work with the shipping carrier to find the best solution and, where appropriate, provide a replacement or refund.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: support@vyora.com
We aim to respond within 24–48 business hours.